Patient Care Coordinator

Tobias Hearing Center is looking for a part-time Patient Care Coordinator for our local, independent, community-oriented practice in Quincy, MA who wants to be part of a small but mighty team striving to help our community hear their best.

The Tobias family has been committed to providing the best quality hearing healthcare since 1959. Through unsurpassed customer service and comprehensive diagnostic knowledge, Tobias Hearing Center works to help people reconnect with their families and loved ones through better hearing. We’re looking for a Patient Care Coordinator who is as passionate about delivering an exceptional patient experience as we are. The Patient Care Coordinator is responsible for greeting patients, answering the phones, scheduling appointments, completing billing processes, completing administrative processing and recordkeeping, and more.

Our environment is lively, rewarding, and challenging and we highly value continued professional development. We care deeply about our patients, but also about our team. As a member of our team, we will be committed to your development, goals, and success and we look forward to celebrating these achievements with you.

Qualifications

• Strong leadership and interpersonal skills
• Exceptional phone demeanor
• Sound record reflecting honesty and integrity; the ability to contribute positively to a team environment
• Excellent organizational skills
• The ability to prioritize and manage a high volume of patients with a high standard of care
• A dedication to helping those with hearing loss, Dementia, Alzheimer’s, brain injury, as well as those who are not mobile or have limited mobility
• Computer experience including, but not limited to, MAC systems, Microsoft Office Suite of programs (Word, Excel, etc.)
• Experience with scheduling software, medical OMS, as well as billing and insurance processes preferred

Salary & Benefits

• Competitive hourly rate starting at $20.00-$23.00 depending on experience plus potential for results-based incentive plan after 90-days of employment
• Focus on professional development including continued exposure to development opportunities
• Potential for autonomy within role for the right candidate

Location: In-person, onsite at Tobias Hearing Center

Schedule: Tuesday and Wednesdays, 9:30a-4p with possible opportunities for additional day/hours in the future.

If you’re interested in this opportunity and would like to join our team, please apply on Indeed or at [email protected]. We appreciate your interest in the position, but thank you for not calling the business at this time in efforts to best support our patients.

Pay: $20.00 - $23.00 per hour

Expected hours: 13.0 per week

Benefits:

• Professional development assistance
• Profit sharing

Work Location: In person