Patient Care Coordinator

We are a small, family owned business, looking for someone to join our team and grow within our company. As patient care coordinator, we are looking for someone who has excellent customer service skills, and who is willing to learn. Daily procedures include answering phone calls, emails, scheduling patients, maintaining office files, verifying and billing insurances, helping to maintain a clean office environment, using excel and word documents, and excellent organizational skills. We are looking for a hard worker, someone who is motivated, and someone that takes initiative.

Bi-lingual with Spanish and English is a plus, but not mandatory.

RESPONSIBILITIES:

- Oversee the daily operations of the front office, including managing client insurance verification, answering phones, billing insurance and clients directly, organizing provider schedule, and keeping up with office emails.

- Provide excellent customer service

- Familiar with and comfortable using excel and word

- Handle financial transactions, including cash handling and processing payments

- Maintain a clean and organized front office area

QUALIFICATIONS:

- POSITIVE ATTITUDE and an OUTGOING PERSONALITY

- Strong customer service skills, with the ability to handle difficult situations with professionalism and empathy.

- Able to multi-task

- Strong phone skills

- Bilingual skills are a plus

- Detail-oriented with strong organizational skills

-FLEXIBLE AND WILLING TO LEARN

Job Type: Part-time

Pay: From $18.00 per hour

Ability to Commute:

• Winter Haven, FL 33880 (Required)

Ability to Relocate:

• Winter Haven, FL 33880: Relocate before starting work (Required)

Work Location: In person