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Hearing Instrument Specialist

Cleveland Hearing & Speech Center
Lyndhurst, NJ·Posted 15d ago
~$50k–$58k/yr

Manages hearing aid care for adult clients in accordance with CHSC policies and procedures and in line with current Best Practice standards and as licensure permits.

FULL TIME

Hourly Range: $24-$28/hour

Location: Lyndhurst, Ohio

Major Duties and Expectations of Hearing Instrument Specialist

  • Meets with clients (and caregivers) with suspected or known hearing loss:
    • Administers assessments for the purpose of fitting a hearing aid including air conduction, bone conduction, speech testing and otoscopy.
    • Discusses results with client/family.
    • Makes appropriate referrals when results suggest a potential medical concern.
    • Consults with audiologist for complex cases.
  • Counsels client and family.
    • Explains amplification options (hearing aids and accessories).
    • Explains assistive device options.
    • Implements aural rehabilitation as applicable.
    • Recommends the use of communication strategies.
  • Coordinates implementation of treatment.
    • Examines client and determines style and type of hearing aid, alerting or assistive listening device while considering the insurance/ funding source.
    • Takes accurate ear impressions for molds or custom hearing aids.
    • Fits, programs and fine tunes devices.
    • Provides aural rehabilitation that assists client to adjust to listening with amplification.
    • Educates client and family on daily use, care and maintenance of hearing aids/devices.
    • Repairs hearing aids in house or sends to manufacturer for repair.
    • Provides clients with custom swim molds, noise plugs, and other accessories.
    • Consults with other professional. as necessary to assist in the care of the client.
  • Obtains Outcome Measurement data necessary to track client outcomes and ensure successful treatment.
    • Completes In outcome surveys such as IOI-HA, HHIE, HHIA etc.
    • Completes Real ear testing.
  • Completes administrative duties.
    • Develops and maintains clinical records (electronic and/or paper) on assessment, treatment, and ongoing care for clients and documentation associated with hearing aids in a timely manner.
    • Completes billing in an accurate and timely manner.
    • Assists in managing hearing aid and device stock, materials, hardware and software.
  • Expands clinical skills.
    • Maintains license and meets continuing educations requirements.
    • Attends conferences and seminars within budget.
    • Maintains up-to-date on technological advances in hearing aids, alerting, and assistive listening devices.
  • Provides mentor/ leadership and possible supervision (as state licensure allows) to more novice Hearing Instrument Specialists or to Hearing Instrument Specialist trainees.
  • Provide marketing support for audiology department.
    • Represent CHSC at community events and senior fairs/ marketing opportunities
    • Provide in house and community-based hearing screenings
  • Completes other duties as assigned by supervisor.

Education/Experience/Skills

  • Licensure as a Hearing Instrument Specialist in the State of Ohio

  • A 2-year degree is preferred.

  • Excellent customer service skills are required.

  • Strong organizational and interpersonal skills along with a knowledge of office management systems, Excel and Word is preferred.

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