Audiology Assistant & Community Physician Outreach Coordinator

Audiology Assistant & Community Physician Outreach Coordinator

Los Gatos Audiology is a premier, patient-centered private audiology practice in Silicon Valley. We are dedicated to providing cutting-edge hearing healthcare and personalized service. We are seeking a dynamic, self-motivated individual to join our team in a role that combines clinical patient support with physician marketing and community outreach.

If you are a strong communicator who loves building professional relationships and wants a meaningful career in healthcare, we will fully fund your path to becoming a Certified Audiology Assistant.

What You’ll Do

• Clinical Support (approx. 80%): Assist audiologists with patient flow, clean and troubleshoot hearing aids, manage laboratory inventory, perform basic tech checks, and guide patients through device orientations. Deliver an exceptional front-of-house experience, handle specialized patient inquiries, and manage schedules when needed. Maintain inventory of and order hearing aid supplies and accessories. Responsible for shipping and receiving hearing technology and related products.
• Physician & Community Outreach (approx. 20%): Serve as the face of our practice to local medical groups, ENTs, and primary care physicians and coordinate community outreach opportunities (health fairs, senior living facilities workshops, professional speaking engagements. You will drop off educational materials, establish referral pathways, and track outreach metrics to grow our medical referral network.

What We Are Looking For

• Someone with a desire to work with seniors and help people; A character hire versus experience; Someone who fits with our practice culture.
• Education/Experience: High school diploma required (Bachelor's degree in communication, Social Work, Psychology, or communication sciences/disorders is a major plus).
• Skills: Outstanding interpersonal skills, provider-facing professional demeanor, high tech-literacy, and sharp organizational skills. Technical, problem solving, troubleshooting. Ability to work with small parts, good dexterity. Ability to be pleasant with a clear speaking voice that is understandable and audible to general hearing-impaired public.
• Mobility: Must have a valid CA driver’s license and a reliable vehicle for local physician outreach visits (mileage reimbursement provided).
• Commitment to Growth: Willingness to study independently and obtain an Audiology Assistant Certification within your first 6 months of employment.

What We Offer

• 100% Paid Certification: We cover all tuition, exam fees, and registration costs for your official certification
• Clear Financial Growth: A $1,500 milestone bonus upon completing certification,

Available Working Hours: Monday–Thursday 8:30am-5:30pm, Fridays 8:30am–12:30pm, occasional Saturday’s

Pay: $25.00 - $30.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• On-the-job training
• Paid time off

Application Question(s):

• Please tell us why this job position appeals to you. What enticed you to apply for THIS position?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• Computer skills: 2 years (Preferred)

Ability to Commute:

• Los Gatos, CA 95032 (Required)

Work Location: In person