Audiology Assistant 3 (H)

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The Department of Otolaryngology is currently seeking a full-time Audiology Assistant 3 to work in Boca Raton, FL. The Audiology Assistant 3 performs tasks that are prescribed, directed, and supervised by a certified and/or licensed audiologist.  The Audiology Assistant 3 serves as a mentor to Audiology Assistant 1s by supporting their training and providing professional advisement.  The Audiology Assistant 3 ensures clinics run on time and can cover all areas of the Audiology Assistant's responsibilities as needed.

CORE JOB FUNCTIONS

• Supports Audiologist in audiological testing and evaluation, ensuring proper fitting of hearing devices and technology. Performs hearing aid orientation, including basic care and use of hearing aid (insertion, removal, adjusting volume, etc.) Demonstrates care and maintenance of hearing devices to patients and support/caregivers.
• Works directly with the Practice Manager to foster the training of junior Assistants in all areas of responsibility.
• Submits signed consents to healthcare centers to initiate retrieval of medical records, pathology slides, x-rays, and other pertinent reports.
• Prepares the treatment room for each patient's examination and provides patients with basic instructions and information regarding examination procedures.
• Assists with examinations by preparing supplies and handing instruments and materials to the Audiologist as directed. Cleans and sterilizes instruments while adhering to sterile technique.
• Maintains accurate and complete patient records and documentation.
• Manages, organizes, and stocks audiology rooms with all supplies needed by specialty daily and discards expired supplies. 
• Evaluates the audiology clinic organization and cleanliness weekly, checks hand sanitizer dispensers, and reports the need to have them filled and/or to request deep cleaning.  

• Assists in performing clerical duties such as answering phone calls and maintaining records.
• Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule. 
• 11.  Greets patients upon arrival and verifies patient information. Directs patient to the clinic or audiology room and ensures the patient is ready for the provider. 
• 12.  Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms. 
• 13.  Assists in the distribution of patient label stickers in Audiology.
• 14.  Performs daily biologic checks of audiological equipment and documents and reports any problems with equipment to the appropriate managing staff. Reports unusual incidents in a timely manner to appropriate supervisory personnel. 
• 15.  Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. 

CORE QUALIFICATIONS                                                                                                          

High school diploma or equivalent 

Audiology Assistant Certification completion within the first three months of employment. 

Minimum 6 years of relevant experience 

Knowledge, Skills and Attitudes:

• • Skill in completing assignments accurately and with attention to detail.
  • Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
  • Ability to process and handle confidential information with discretion.
  • Commitment to the University’s core values.
  • Ability to work independently and/or in a collaborative environment.
  • Ability to multitask.

• DEPARTMENT ADDENDUM Department Specific Functions
  • Monitors audiology provider schedules & patient arrivals and notifies(through designated channels like clinical mobile phones) providers of arrivals and readied patients in a timely manner. 
  • Makes case-by-case decisions on clinical flow that prioritizes shortened wait times and optimal patient care. 
  • Assists with transition from waiting room to audiology division. 
  • Records case history information for all audiology appointments once certification is received. 
  • Assists audiologists with all clinical visits, including ABR, VNG/ENG, hearing aid evaluations, pediatric and booth testing and otoacoustic emissions testing as needed. 
  • Participates with the audiology licensee in research projects, in-service training, in public relations programs, or similar activities as planned, designed and directed by the audiology licensee. 
  • Assists in implementing a plan or program for management and/or treatment developed by the supervising Audiology licensee. 
  • Tests hearing aids to determine if they meet appropriate specification and/or mechanical performance. 
  • Demonstrates knowledge of all types of hearing devices (hearing aid, cochlear implants, bone conduction devices). 
  • Demonstrates care and use of the hearing aid controls, battery insertion and insertion of the hearing aid or ear mold into the ear. 
  • Tests equipment to determine if the equipment is performing according to published specifications. 
  • Screens hearing using established criteria on a pass/fail basis, including but not limited to newborn hearing screening. 
  • Complete regular inventory checks as directed by the Practice Manager. 
  • Logs needed items in the monthly ordering sheet by due date disbursed by the Practice Manager, as assigned. 
  • May require travel between clinics. 
  • Prepares/stocks patient rooms as directed by the Practice Manager every morning and every night; this may include turning on/turning off equipment, restarting computers, among other items. 
  • Assist in pediatric appointments as needed. 
  • Keep equipment/status records of equipment as directed by the Practice Manager. 
  • Check for cerumen impaction or infection to determine if patient needs to visit the ENT department for removal first. 
  • Determine availability for an audiologist taking an add-on, using the clinical patient schedule for the day, and find an audiologist who can take the add-on.  If the add-on cannot be taken, the AA will convey this to ENT. 
  • Delegates tasks to junior Audiology Assistants as deemed clinically necessary. 
  • May be asked by Division leadership to provide formal input in clinic flow optimizations. 
  • May be involved in optimizations projects. 
  • May be asked to support parts of the insurance authorization process. 
  • May be asked to support the scheduling process. 
  • May be asked to hold their own clinic. 

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff