Audiology Administrative Assistant – Oto Tech

Job Overview
Join our dynamic healthcare team as an Audiology Admin Assistant, where you will play a vital role in supporting audiologists in delivering exceptional patient care. This energetic position involves assisting our Audiologist with admin needs such as phone calls, benefit verification, paperwork prep, hearing aid prep and repairs, schedule management, and ensuring smooth clinic operations. Your expertise will contribute to improving hearing health and enhancing patients’ quality of life through compassionate service and precise technical support. This position offers a rewarding opportunity to develop your skills in a fast-paced, patient-centered enironment.

This is a part time position with daily hours. We are looking for coverage Monday -Thursday 830a - 2p-ish and Fridays 830a - 12p (there is a lot of flexibility within this!). Potential to be full time.

Duties

• Maintaining audiology patient schedule
• Verify hearing benefits with insurance companies
• Assist in preparing hearing aid billing paperwork
• Hearing aid and supplies tracking/ordering
• Data entry and tracking utilizing CounselEar software
• Perform troubleshooting, minor HA repairs as well as clean and checks
• Assist with administrative tasks such as scheduling appointments, phone calls, faxing, scanning, updating patient information, and processing intake forms
• On-the-job training provided!

Experience/Skill

• Prior experience or familiarity with audiology preferred.
• Prior medical office administrative and patient care experience preferred
• Experience in patient service roles demonstrating excellent communication skills, kindess and empathy
• Ability to work independently
• Ability to prioritize on the fly and shift focus from one task to another
• Knowledge of coding practices for accurate documentation and billing processes
• Must be able to multi-task, while maintaining attention to detail
• A proactive learner eager to expand expertise in audiology, anatomy, and healthcare procedures

This role is perfect for motivated individuals passionate about healthcare who want to grow their skills in a supportive environment. Join us to make a meaningful difference in patients’ lives while advancing your career in audiology!

This position is a great fit for someone seeking stability and long-term growth. If you are seeking short-term employment, this is not an ideal position for you.

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• On-the-job training

Application Question(s):

• Do you have any audiology experience?

Work Location: In person